Discovery
Vision
The vision was twofold:
Deliver transparency and accessibility by making all hospital services and information available digitally.
Empower patients with a frictionless payment and report management experience, reducing in-person visits for administrative tasks.
Testament to the Journey.
Through close coordination with Amari Hospital stakeholders, Zabingo delivered a solution that not only met immediate needs but also created a foundation for long-term digital adoption within the healthcare ecosystem.
Design
The website design focused on clarity and trust, while the mobile applications prioritized ease of navigation for patients. The UI/UX was tailored to ensure all age groups of patients could use the system seamlessly.
The Build
Technology
The platform was built with a robust and hybrid technology stack:
CMS: Drupal (for content management)
Frontend: HTML, CSS, PHP
Mobile Apps: Native iOS (Objective-C) & Android (Java, Kotlin)
Payment Gateway: Secure integration to handle multiple patient transactions safely
Team Bonding and Roles.
Backend Developers: Built the CMS and payment integration
Frontend Developers: Delivered responsive web design
Mobile Developers: Created native apps for iOS & Android
UI/UX Designers: Simplified hospital navigation & patient flows
QA & Testers: Ensured security and medical data compliance
Discovery and Learnings
Key learnings emerged around patient-first usability in healthcare platforms. Special attention was given to payment security, data privacy (HIPAA compliance), and designing for accessibility across demographics.
The Launch
Strategy.
Zabingo’s approach was built on:
Modular CMS structure for easy content updates
Secure payment gateway tailored for healthcare billing
Cross-platform accessibility via native apps
Scalable architecture to support future hospital expansions
Process
Requirement gathering with Manipal Group
CMS development and hospital info structuring
Mobile app design for iOS & Android
Payment gateway integration & testing
Final deployment & staff training
Going the Extra Mile
Zabingo didn’t just build the platform – we ensured patients could complete the full journey digitally, from viewing hospital services to paying bills and retrieving reports without administrative hurdles.
Outcome
Additional Points.
Role-based dashboards for hospital admins and patients
Multi-device compatibility ensured broader adoption
Data protection measures aligned with healthcare compliance standards
Scopes for Future
Telemedicine integration for remote consultations
AI-driven health analytics for patients
Wearable integrations to sync real-time health data
Advanced notifications system for appointments and reports
Conclusion
The Amari Hospital Digital Platform is a strong example of Zabingo’s healthcare innovation. By combining Drupal CMS, native mobile apps, and secure payments, we built a patient-first digital ecosystem that supports Amari Hospital’s vision under the Manipal Group.
